Telephone technical assistance services e remota

Italian guarantee - Italian assistance: ZERO PROBLEMS!

TOPDON Phoenix Remote SGW – FCA Included

TOPDON Phoenix Remote SGW – FCA Included

Telephone and remote technical assistance services

Italian guarantee – Italian assistance: ZERO PROBLEMS!

Quad-Core Processor 128Gb
2 years of software updates included
1 year of SGW – FCA updates included
Integrated VCI compliant with SAE J2534

UNLIMITED DIAGNOSTICS

The tool operates locally like a traditional diagnostic device with all the features of TOPDON’s high-end tools, but also includes a remote diagnostic function that provides advanced solutions delivered by specialized personnel from Topdon Italy. This functionality enables real-time communication between technical support and the vehicle, making the Phoenix Remote a revolutionary device capable of ensuring OE-level functions even for generic workshops.

Phoenix Remote features an integrated interface equipped with the latest protocols: CAN2.0, CAN FD, DoIP, J2534, D-PDU, and RP1210, ensuring coverage and depth of intervention never before experienced in the multi-brand diagnostic market.

The tool allows for “Cloud Programming” mode on 15 brands, service resets on FCA group vehicles equipped with SGW locks, and is eligible for Industry 4.0 tax incentives.

Remote interventions, which require payment in credits, are scheduled directly through the integrated software, and are carried out by experienced technicians carefully selected among the best professionals in Italy in the diagnostic field.

CONTACT US FOR MORE INFORMATION

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Description

FEATURES

  • Complete Diagnosis/Scanning
  • Service Reset
  • Gateway Unlocking for Renault/MB/VAG
  • Coding
  • ADAS Functions
  • Vehicle Status Check
  • Tampering Check
  • Online Programming
  • Immo Functions
  • Remote Diagnosis allowing operations on:
    -Removal of “component protection”
    -Restoration of original software
    -Resolution of “internal fault” issues in control modules
    -Crash Reset Operations
    -Operations on the Immobilizer system, key management, control module alignment
    -Remote Repair Support
    -Restoration of electrical faults in the lighting system
    -Reconfiguration of onboard modules and addition of functionalities
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